Your new Patient Portal
Patient Portal is an online tool that makes managing your treatment at home simple and convenient.
Whether you’re booking medication deliveries, updating your details, or getting direct support from our highly-qualified professionals, the portal is here to help you stay in control of your treatment.
Putting you in control
Our new Patient Portal helps you easily manage your treatments with a few simple clicks, giving back precious time to get on with your day.
Flexibility
Amend or book your medication deliveries to fit your schedule.
Convenience
Access your account anytime, anywhere, from your phone, tablet, or computer.
Support at your fingertips
Contact our dedicated team quickly and easily.
Peace of mind
Manage your information safely and securely.
Already signed up?
Log in here.
Set up your account today
Getting started is easy, follow these steps:
1. Contact Our Team:
Email our Patient Portal team by clicking below.
2. Receive Your Invite:
We’ll send an invitation to register via text message.
3. Activate Your Account:
Follow the steps from your email to create your secure login.
4. Enjoy Full Access:
Start managing your care whenever it suits you.
View our easy to understand How to Guide
How it works
Manage your deliveries
See details about upcoming and historic deliveries to help manage your treatments. Our medication deliveries section will show updates from scheduling right through to shipping of your treatment.
Stay in the loop with our notifications
Easily track your deliveries in real time to see when our drivers are on their way to you. View the latest updates from Lloyds Clinical.
View and edit your personal information
Easily request changes to your personal contact information, preferred method of contact and voicemail preferences.
Add family and friends to your additional contacts
Easily add, edit and remove any additional contacts that you would like us to use on you behalf to book deliveries or answer queries about your treatment.
Frequently asked questions for patients
Is the Patient Portal free to use?Is the Patient Portal free to use?
Yes, The Patient Portal is completely FREE for all our patients.
Can I book or amend a delivery at any time?
Yes, the Patient Portal is available 24/7 for booking and amending deliveries. The cut off for amends to deliveries is 48 hours before the delivery is due.
What if I forget my password?
No problem, simply click ‘Forgot Password’ on the login screen, and we’ll guide you through resetting it.
Can I still contact the team directly if I need help?
Absolutely. While the Patient Portal offers a way for you to manage your own deliveries, you can always call or email us if you prefer.
How do I access the Patient Portal?
Visit: https://portal.lloydsclinical.com/ either on desktop or mobile phone through your preferred website browser.
Will I be able to book nurses?
Nurse visits are currently not available for viewing or booking in the Patient Portal but we are exploring options for how to implement this in the future.
Are all patients eligible to be invited to the Patient Portal?
All of our patients will be invited to register. Once you’ve applied to register, a clinical assessment will take place and you will receive a notification within 24 hours.
We know clinical therapies
Every day we work with patients, NHS partners and health professionals to further our knowledge and understanding of a range of clinical therapies.
