From outpatient reform to neighbourhood health: Lloyds Clinical joins the HSJ Summit 2026
How the NHS turns the ambition of neighbourhood health into practical, sustainable models of care will be one of the important conversations at this year’s HSJ Summit, and Lloyds Clinical will be joining leaders from across the health system to take part.
The HSJ Summit 2026 will bring together senior leaders and system partners to explore how the NHS moves from policy to delivery, with neighbourhood health, care model transformation and services delivered closer to home among the key themes on the programme.
Several Lloyds Clinical colleagues will attend the Summit as delegates, while our Chief Patient Officer, Jo Upton, will join the panel discussion ‘Outpatient service reform and the advent of neighbourhood health’ on 16 October 2026.
Rethinking where care happens
The development of neighbourhood health creates an opportunity to look again at how services are organised around patients and how care can be delivered in the most appropriate setting.
Outpatient services are an important part of that conversation
For some patients, hospital will remain the right place to receive care. For others, appropriate elements of treatment and clinical support can be provided closer to home, reducing the need to travel into hospital and helping services work differently around people’s lives.
The challenge is turning that direction into models that work safely and consistently in practice
That requires careful pathway design, strong clinical governance and effective collaboration between organisations. It also means understanding the patient experience and ensuring that changes in where care is delivered continue to provide the clinical oversight and support people need.
These are conversations we are closely connected to at Lloyds Clinical through our work with NHS partners and patients receiving specialist treatment outside hospital.
Bringing the patient perspective into reform
As Chief Patient Officer, Jo’s contribution to the panel will bring a particular focus to the experience of patients as services evolve.
Moving activity away from traditional outpatient settings can change much more than the location of an appointment or treatment. It can affect how patients communicate with clinical teams, how their care is coordinated and how confident they feel managing treatment between interactions with healthcare professionals.
Keeping those experiences in view is an important part of service redesign.
The Summit’s wider programme will explore how neighbourhood health is being implemented in practice and what is needed to deliver change at scale, alongside discussions on the evolving NHS operating model, workforce, digital and data, prevention and population health.
For us, the opportunity to take part is also about listening.
Our colleagues attending the Summit will be able to hear directly from NHS leaders about the realities of implementing reform, the challenges being encountered and the approaches beginning to make a difference.
From ambition to delivery
There is already significant momentum behind the move towards neighbourhood health and more care closer to home. The next stage will require organisations across the health system to work together on the practical detail of delivery.
That includes identifying which pathways can change, building models that are clinically robust and sustainable, and making sure patients remain at the centre of decisions about how services are designed.
We are looking forward to contributing to those discussions at the HSJ Summit this October and hearing from the NHS leaders, clinicians and partners working to turn the direction of travel into meaningful change for patients.
Find out more about the HSJ Summit 2026 and this year’s programme, on the HSJ website.
